Sodexo Patient, Staff, Operations and Facility Services for Healthcare Organisations

Sodexo provides comprehensive service solutions to hospitals and healthcare institutions in 38 countries around the world. Sodexo’s comprehensive service solutions contribute to the performance of three key components of our clients’ organisations: their people, processes, and infrastructures and equipment.

Hospital facility management and critical services

Sodexo provides a unique combination of critical services going well beyond food and facilities management in three main areas:

  • Patient, visitor and staff: patient dining, nutrition services, visitor and staff dining, catering services, vending services, patient interactive systems, reception, hospitality services and entertainment, patient transport, valet parking, concierge, and staff motivation solutions
  • Hospital operations support services: materials logistics, drug distribution and logistics, equipment sterilisation, clinical technology management, mail services, call centre, security services, meeting room and conference centre management, and laundry services
  • Infrastructure and equipment services: geared to optimising asset utilisation and reliability, services include facilities solutions, operations and maintenance, environmental services, landscaping, office cleaning and energy management

Food and facility services for hospital staff and patients

We help our clients provide the best possible healthcare experience to their patients. We provide solutions that are customised to our clients’ needs and are specifically geared to improving the satisfaction of patients and their families, and the nurses, doctors and other professionals who serve them.

Healing is more than treating a disease, an illness or a condition. It means caring for someone’s complete physical and emotional well-being. It means supporting guests, doctors, nurses and non-clinical staff to enhance the healing process.

Every day, through the essential food and facility services that we provide, Sodexo helps hospitals nurture a healing environment. That’s our promise – to implement programmes, systems and procedures that free a hospital’s staff to stay focused on its highest priority: treating patients.

Hospital operations support services

Our hospital operations support services are value-added services that are not necessarily core to our clients’ businesses, but vital to effective day-to-day operations.

By providing a more comfortable and reassuring daily life and by helping them to be more effective at what they do, Sodexo saves your nurses, doctors and staff time and effort and contributes to the overall performance and reputation of your hospital.

Hospital infrastructure and equipment services

We understand the continued pressures placed on the healthcare market, the public scrutiny hospitals are often under and the ever-increasing demands on limited budgets. Our hospital infrastructure and equipment services ensure a safe, attractive and compliant environment, and optimise asset utilisation and reliability.

Government legislation in various countries has made environmental health and safety a critical issue in the healthcare industry. Thanks to the support of Sodexo’s environmental health and safety consultancy, our clients can have confidence that our services will meet all regulations. We help clients to develop strategies for workplace health and safety, food safety, fire safety, environmental management, energy conservation, waste management, crisis management, etc.

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