The State of Qatar Primary Health Care Corporation in Doha, Qatar, has selected Datix for patient safety software to manage healthcare risks across its 23 primary healthcare facilities and wellness centres.
Health Matrix, Datix's local partner in the Middle East region, is collaborating with Primary Health Care to implement the new technology, which is scheduled to go live shortly.
Primary Health Care Corporation managing director Dr Mariam Abdul Malik said patient safety is an important aspect of the company's desire to enhance the physical and mental health of the population of Qatar.
"Working in partnership with Datix and Health Matrix to implement the new Datix system, and building on the success of the processes already in place for managing incidents and complaints, supports the vision of strengthening all aspects related to health and wellness through primary healthcare," Dr Malik added.
"Datix was selected in preference to the other systems evaluated because of its comprehensiveness and ease of use, but above all because of the company's extensive experience with other primary care providers."
Datix delivers safety, risk and governance through integrated software modules such as incident reporting, complaint handling, patient experience, risk register, safety alerts, hotspots and dashboards to provide an oversight of risk management activities across the organisation.
The majority of the 3,000 staff at Primary Health Care Corporation will have access to the new system and Health Matrix will conduct staff training over the coming months, according to Datix.
Datix chief executive officer Jonathan Hazan said, "Users can also manage investigations of incidents in real time and run reports to help pinpoint areas for improvement."
Image: Primary Health Care Corporation will collaborate with Datix and Health Matrix to drive quality health services. Photo: Datix.