The Care Quality Commission (CQC) in the UK has urged Somerset County Council to take action to improve standards at a care home for people with learning difficulties.
Inspectors who visited the Old Farmhouse and the Briars in Chard in March, discovered that the care home was failing to meet five government standards of quality and safety.
CQC South deputy director Ian Biggs said the facility had a stressful working environment, which impacted on the care and welfare of residents.
"It is a matter of concern that even when issues which affected the care and safety of people who lived in the home were identified, there was no evidence that any action was taken," Biggs said.
The areas of concerns include staffing levels, care and welfare, safeguarding arrangements, safety and suitability of premises and the monitoring of the quality of service provided.
The commission has given the health care provider 14 days to present details of the measures it will take to comply with the standards.
A spokesman from Somerset County Council said in response: "We would like to reassure everyone that we have plans in place to address all the issues that have arisen. As part of our safeguarding duty, we asked the CQC to get involved after we identified problems with the service and reported it to them.
"We have a robust recovery plan in place, which the CQC has seen and is monitoring. There are some lessons to be learnt which we will need to take on board, but all immediate issues are being thoroughly addressed."
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