DispatchHealth has completed its merger with Medically Home, creating a healthcare platform that delivers complex care directly to patients' homes.

The union of these two entities aims to reduce unnecessary emergency room (ER) and hospital visits, offering a more adaptable and cost-effective solution for broadening access.

Operating under the DispatchHealth brand, the combined entity provides a range of care services spanning from same-day visits to extended recovery and inpatient care.

This merger, which was finalised in late March 2025, is set to transform the delivery of healthcare by providing an alternative to traditional hospital-based services.

DispatchHealth CEO Jennifer Webster said: “The home is a powerful place for healing.

“Together with Medically Home, we’re making it easier for health systems, payers and other customers to offer complex care outside traditional settings, while delivering a more human and connected experience for the people they serve.”

The combined company now offers three core service lines, encompassing ER-alternative care for serious but non-life-threatening issues, hospital-alternative care for inpatient hospital-level care at home, and transitional care to support recovery and reduce the risk of readmission.

With the completion of this merger, DispatchHealth is providing operational services to over 20 states, supporting over 50 enterprise customers.

The company's capabilities include Mobile Imaging and a CLIA-certified mobile laboratory that can perform moderately complex tests.

The integration process will see Medically Home's technology platform and clinical command centre model incorporated into DispatchHealth's nationwide system.

The Medically Home brand is set to progressively retire as the two entities unify under the DispatchHealth name.

The merger is not expected to result in any changes to existing customer agreements or services.