Saint Joseph Hospital in Chicago, Illinois, US, has recently opened a new emergency room (ER) to provide private, convenient and fast-track care for patients.
The new ER consists of large and private treatment rooms, a family lounge with wifi-capabilities and a centrally located physicians’ and nurses’ station.
The ER also features three triage rooms, seven private treatment rooms, five treatment bays, a cardiac monitoring system and a large tracking board.
Saint Joseph Hospital emergency department medical director Dr James Chadd said that the hospital has seen excellent performance in its ER, with patients seeing a board-certified emergency physician within 20 minutes of arrival, on average.
"With our new ER, we expect to continue at these levels and improve even further," Chadd added.
"The goal is to get patients treated and back to their lives as quickly as possible."
The new ER also includes beds with alarms to alert staff when a patient tries to get out of bed, and an advanced nurse call system which helps patients to send a text to the nurse to highlight pain-related issues.
Saint Joseph Hospital emergency department clinical nurse manager Ronna Atlas said with phase two construction, the hospital will be adding seven more exam rooms, some designed for overweight patients, behavioural health and other needs.
"Our patients have come to expect the highest quality of care and incredible service; now they can get that care in a clam, healing environment designed with their comfort in mind," Atlas added.
Phase two construction of the ER was started on 4 October 2012 and is likely to be completed by early 2013.