Health Management Associates is set to deploy RL Solutions’ RL6 for incident and patient feedback management.
RL6 will allow hospitals to capture, manage and analyse both incidents and patient feedback, and will provide a web-based reporting system.
Health Management Associates vice-president and associate general counsel Linda Epstein said that it is committed to implementing best practices to improve care quality, promote the best use of resources, and increase patient and physician satisfaction.
”We believe RL6 from RL Solutions will allow us to maintain our high standards of quality care, and offer new opportunities to improve the overall patient experience,” Epstein said.
Health Management Associat operates 59 facilities in 15 US states, with about 8,900 licensed beds and 35,800 dedicated associates.