US healthcare organisation Orlando Health has deployed a new performance management tool to improve patient access and revenue management.

MedeAnalytics’ Patient Access Services solution will enable registration staff at Orlando Health to estimate patient payment obligation and screen uninsured patients for charity care.

It will check for demographic errors and insurance eligibility, and manage the financial process through real-time business intelligence, the company said.

Orlando Health vice-president of revenue management Keith Eggert said that empowering patient access staff with integrated tools will help with financial clearance issues earlier in the process.