St. Vincent’s Hospital Melbourne, Australia, has deployed Amcom Software’s Amcom Messenger clinical alerting middleware at its Fitzroy, Caritas Christi and St. George campuses.
Amcom Messenger middleware will be used by the hospital to send essential messages from nurse call systems and other alerting systems to the appropriate member of staff’s mobile device.
The Amcom Messenger will replace the hospital’s legacy paging system with the potential to communicate with DECT phones and other mobile devices.
Amcom Software Asia-Pacific general manager John Jordan said the Amcom Messenger middleware is already making an impact at St. Vincent’s Melbourne.
"Sending time-sensitive alerts to the personnel who can act on them eliminates guesswork and wasted time, which is essential to support busy hospital staff," Jordan added.
The Messenger aids in creating an enterprise-wide hub for the management, prioritisation and response to key events across an entire organisation.
The technology allows an organisation to centralise system alerts and patient enquiries, routing them to the correct on-duty staff member, thereby improving staff efficiency and patient care and safety.
Amcom Messenger is the evolution of the company’s BASEPage and BASEPage 2000 paging and messaging platform.