England’s Care Quality Commission (CQC) has issued a formal warning to Stanwell Rest Home in Southampton to improve safety and welfare or face further enforcement action.
Inspectors expressed concerns about cleanliness and maintenance of the premises, cleaning and decontamination of equipment, the strong smell of urine in some rooms, and stained and wet mattresses.
The social care regulator asked Stanwell Rest Home to plan and deliver care to meet individual needs.
CQC South East regional director Roxy Boyce said this warning notice sends a clear and public message that Stanwell Rest Home needs to address these issues as a matter of urgency or face serious consequences.
"Our inspectors will return to Stanwell Rest Home shortly and if we find that the provider is not making the required progress we won’t hesitate to use our legal powers on behalf of the people who live there," Boyce added.