The Care Quality Commission (CQC) in the UK has urged Priory Secure Services to take necessary action to improve services at Priory Grange Coombe House in Devon, England, after inspectors found it had failed to meet safety standards.
The main areas of concern identified, during two unannounced visits to the facility in February, were staff training, safeguarding arrangements, the monitoring of the services provided and maintaining patient care.
CQC south deputy director Ian Biggs was quoted by the BBC as saying: "[The residents] all commented that staff do their best to meet people’s needs, but that at times they were overstretched and therefore on occasions they had not felt safe.
"We were told of an over-reliance on agency staff that were inexperienced in mental health care."
The commission has given the facility seven days to provide details of the measures it will take to improve standards.
A hospital spokesperson said the facility was working in closely with the CQC to address the issues raised and stated that an action plan was in place.
"Since the inspection, positive changes have been made," the spokesperson told the BBC. "We expect the hospital to be fully compliant within the agreed timescale."