The UK Care Quality Commission (CQC) has urged Greenways Care Home to make necessary improvements to improve standards at care home in Southwick, Brighton, East Sussex.

After the CQC inspectors conducted an unannounced inspection in July 2012 and found that the care home was failing to protect the safety and welfare of people, the provider was issued with two warning notices.

CQC South deputy director Ian Biggs said the standards of quality and safety in care that CQC checks are those that the law says everyone should expect.

"These standards exist to protect vulnerable people – who cannot always speak up for themselves – being put at risk of harm. Providers have a duty to be compliant," Biggs added.

"It is vital that care plans accurately reflect individual needs, and that there are enough staff on duty to deliver care in accordance with those needs. It is especially worrying that, when there are clearly not enough staff to deliver care needs, these staff are also expected to carry out other duties in the home."

The inspectors found that the care home people were not protected from the risk of receiving inappropriate or unsafe care as the care plans were not up to the requirement, not regularly updated and did not contain guidance from professionals.

The provider was lacking with the care staff to ensure the safety and welfare of people and the staffing levels did not support the needs of the residents who require close supervision.