WellSky has introduced an AI-driven ambient listening feature in its speciality care electronic health record (EHR) solution, using technology from healthcare AI provider Suki.
The new WellSky Ambient Listening solution facilitates secure and intelligent clinical documentation for long-term acute care, behavioural health, and rehabilitation facilities.
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It supports several providers by integrating into their existing clinical workflows, enabling natural conversations during patient visits. Using AI, it captures notes for subsequent review and sign-off.
With this technology, clinicians can converse during consultations while the feature discreetly listens in the background, producing AI-generated summaries and structured notes.
This eliminates the necessity for manual data entry and voice dictation, thereby streamlining operations and facilitating the creation of comprehensive documentation.
Clinicians also get more time to focus on direct patient care.
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By GlobalDataSuki CEO and founder Punit Soni said: “At Suki, our focus has always been about freeing clinicians from tedious administrative work so they can focus on what’s most important: their patients.
“Our ambient intelligence layer serves as the AI infrastructure that partners can leverage to bring advanced capabilities to their users, driving greater efficiency, interoperability, and innovation.”
Preliminary testing indicates that WellSky Ambient Listening allows users to decrease documentation time by 41% for each clinical note and reduce after-hours work by 37%.
By streamlining administrative tasks, providers could potentially generate an additional incremental monthly revenue of up to $1,688 per user.
WellSky chairman and CEO Bill Miller said: “At WellSky, we’re deeply committed to equipping clinicians with cutting-edge tools that not only simplify their workflows but elevate patient outcomes.
“Bringing artificial intelligence capabilities like ambient listening into our Specialty Care EHR marks a transformative technological milestone for providers and a massive leap forward for a better patient experience.”
In July 2025, KVC Health Systems implemented WellSky’s EHR technology to address behavioural health provider needs.
