Kontakt.io has introduced a patient journey analytics platform to transform operations in hospitals through digital twin Intelligence.

The data intelligence platform is designed to unify clinical and operational data into an actionable view of patient care.

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It aims to address operational uncertainty in healthcare settings by supporting proactive interventions and live orchestration of care delivery, workflows and resources.

Patient journey analytics creates a digital twin of the hospital by merging electronic health record (EHR) information with data from sources such as real-time location systems (RTLS).

This provides a continuously updated model of care delivery, revealing patient movements, resource usage, and identifying where operational challenges emerge between departments.

In contrast to traditional analytics platforms that mainly provide retrospective reporting, Kontakt.io’s platform supports anticipatory decision-making.

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Patient journey analytics is designed to replace static dashboards with actionable workflows. The platform identifies operational risks, suggests relevant interventions, and coordinates staff, space, and equipment according to emerging patient requirements.

Kontakt.io integrates AI-driven RTLS with a fully managed IoT [Internet of Things] infrastructure provided as a service to support automated care operations.

The company has provided solutions to over 32,000 end users since 2013, via more than 1,200 partners and has deployed over four million IoT devices.

Kontakt.io CEO Philipp von Gilsa said: “Hospitals don’t just need to understand what happened yesterday; they need the ability to anticipate what’s likely to happen next. When organisations can see, measure, predict, and act effectively, everything moves into flow: shorter wait times, healthier and more satisfied patients, happier staff, and reduced financial pressure across the health system.”

Last month, Kontakt.io launched Access Agent, an AI-powered tool designed for health systems to optimise the assignment of outpatient clinic rooms.