Ant Group’s AI-powered healthcare app, AQ, announced service updates at the 2025 Inclusion Conference on the Bund in Shanghai, China, aimed at making healthcare more inclusive and accessible.

The app, which was officially launched in June this year after undergoing public testing from September 2024, has served 140 million users, with 60% originating from third-tier and lower-tier cities.

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Ant Group CEO Cyril Han said: “We hope AI can empower doctors by extending their reach to more patients, freeing up time for medical research and the fight against complex diseases, while equipping community doctors with powerful AI assistants.”

AQ provides an extensive range of over 100 AI-driven services, such as personalised health advice, doctor recommendations, and medical report analysis.

The app connects users with digital services from more than 5,000 hospitals and offers online consultations with 200,000 doctors.

In addition, it features over 300 AI Doctor Agents, which have been co-developed with leading physicians and hospital departments nationwide.

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Notable experts, such as Second Affiliated Hospital of Zhejiang University School of Medicine heart centre director Jian’an Wang, and Peking University People’s Hospital president Jun Wang, have launched their own AI Doctor Agents on the platform.

AQ’s AI Agent Development Platform allows doctors and medical institutions to create AI agents, thereby assisting community doctors and improving patient services.

In a study with 150 doctors diagnosing 1,000 patients, the Urology AI Agent, developed in partnership with Shanghai’s Renji Hospital, enhanced diagnostic accuracy among community doctors by four to eight percent.

AQ’s partnership with China Mobile has also launched a dedicated hotline for seniors, allowing access via voice commands.

The app’s personal health archive now consolidates more health data into a single, easy-to-read record, integrating with chronic disease management devices and a wider range of wearables.

A new AI skin disease recognition feature identifies over 50 skin conditions from a photo to provide timely guidance.

Ant Fortune also announced it would open its AI tools to financial institutions for content creation, operations, and investment research.