Bamboo Health has introduced a new behavioural healthcare navigation platform, Bamboo Bridge, aimed at supporting high-need, high-cost patients by connecting them to the appropriate level of care.
The solution integrates dedicated care navigators, intelligent patient care coordination, and curated provider networks, using AI to reduce avoidable costs and close care gaps. It is designed to support fee-for-service (FFS) and value-based care (VBC) models.
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Bamboo Bridge extends navigation capacity without the need for additional staff. It enables providers and health plans to identify and engage high-need patients using predictive modelling, real-time care intelligence, and AI-driven analytics.
The system navigates patients from primary care referrals, post-discharge, and emergency departments to appropriate in-network providers, aiming to reduce avoidable emergency department and inpatient use.
It integrates into current workflows with optional prescription drug monitoring programme (PDMP)-enabled support, electronic health record (EHR)-embedded navigation, and admission, discharge, and transfer (ADT)-based activation.
Additionally, Bamboo Bridge is designed to deliver both financial and clinical results for FFS and VBC arrangements, including improvements in network placement, healthcare effectiveness data and information set (HEDIS) measures, and risk coding.
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By GlobalDataThe platform also extends the capacity of care teams with AI-driven triage and automation when combined with human-led navigation, without increasing workforce burdens.
By integrating a care collaboration network, human expertise, and technology efficiency, Bamboo Bridge supports health plans and providers in engaging patients at crucial moments and improving access and outcomes.
Bamboo Health CEO Jeff Smith said: “Providers and health plans are often the first to recognise when an individual needs behavioural health support, but without the right tools, ensuring these individuals quickly receive effective care is a persistent challenge.
“Bamboo Bridge changes that dynamic—combining intelligent care coordination with curated networks of high-quality providers to ensure successful placement and care completion at pivotal moments when timely, coordinated care makes all the difference.”
