Oregon Council for Behavioral Health (OCBH) and Netsmart have unveiled a programme to improve behavioural care across Oregon, US, through advanced technology.
Through the OCBH Preferred Partners Program, members will be able to access over 60 solutions and services from the Netsmart CareFabric platform.
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The initiative is a strategic move in line with OCBH’s aim of equipping providers with the necessary technology to offer quality care throughout the state.
The behavioural health solutions of Netsmart are designed to offer integrated care by promoting collaboration across various care environments such as certified community behavioural health clinics, community mental health centres, health homes, and accountable care organisations, while also considering social determinants of health.
Meaningful AI strategy of Netsmart introduces a unified platform complete with automation solutions and augmented intelligence. This strategy aims to optimise processes, support staff, and simplify reimbursement procedures.
The AI-driven clinical coach Bells is one such innovation that reduces administrative burdens by enhancing documentation through ambient listening, suggested note generation, and near real-time transcription.
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By GlobalDataOther AI solutions encompass AlphaCollector, which employs robotic process automation and its digital accompaniment Benny to assist collections staff in engaging clients, thereby streamlining the billing process.
These certified healthcare IT solutions are now the preferred technology offerings for over 70 OCBH member organisations, all committed to improving care coordination.
Netsmart Human Services senior vice-president and managing director Kevin Mallot said: “Our shared mission for advocacy makes this collaboration a natural fit. Together, we can address barriers to treatment for those with addiction and mental health challenges, while continuing to work toward expanding access to care.”
This partnership follows a recent collaboration earlier this year between Netsmart and The Hazelden Betty Ford Foundation to streamline documentation and operational processes.
