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07 August 2025

Daily Newsletter

07 August 2025

Amwell secures US military health system contract extension

The extended contract allows Amwell to continue supplying its technology platform to enable virtual care for MHS providers.

Umesh Ellichipuram August 06 2025

Amwell, a technology-enabled healthcare platform provider, has secured an extension of its Digital First contract through a partnership led by Leidos.

This agreement supports the ongoing digital transformation of the Military Health System (MHS).

The extended contract allows Amwell to continue supplying its technology platform to enable virtual care for MHS providers.

The system for arranging virtual appointments has been implemented successfully, meeting deadlines and budget requirements, across the Department of Defense’s global operations, including the US Military Entrance Processing Command and US Coast Guard.

Replacing the former MHS Video Connect system, Amwell’s platform integrates fully with the MHS electronic health record, supporting adaptable healthcare solutions for military personnel, their families, and care teams.

It aids efficiency efforts by streamlining care team workloads, enhancing beneficiary health, reducing costs, and improving the use of the Defense Health Agency’s clinical resources worldwide.

Through the DHA’s Digital Front Door initiative, new features have been added to MHS GENESIS, a sophisticated electronic health record system for military and Veteran healthcare.

Amwell’s platform, designed for straightforward use and deep integration, supports effective, high-quality care delivery within existing clinical workflows, including those in MHS GENESIS.

It enables the DHA to adopt hybrid care models, improving healthcare access and outcomes for the MHS community.

The Digital First programme supports approximately 9.6 million users, including active-duty service members, their families, retirees, and healthcare professionals across all levels of care.

Amwell chairman and CEO Ido Schoenberg said: “Our platform is in use across the global DOD enterprise, enabling high quality, efficient care for this important population. We are grateful for the service of our nation’s military, and we are proud to be supporting their wellbeing.

“We are honored to extend this relationship and support the Department of Defense initiatives to realize the benefits of tech-enabled care across the MHS.”

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