Canada-based technology company Gray Oncology Solutions has collaborated with Elekta to offer its GrayOS care orchestration platform to Elekta ONE OIS customers.

Acting as a logistics layer, GrayOS employs an algorithm for optimising and automating patient scheduling, addressing a critical operational challenge in cancer treatment.

Gray Oncology Solutions CEO André Diamant said: "We've found that scheduling inefficiencies not only affect the patient's experience, but they also put unnecessary strain on administrative staff.

"With this collaboration, we're eliminating these scheduling challenges for Elekta customers and paving the way for more effective cancer care. Clinics that use GrayOS will be able to maximise their treatment slots and limit treatment interruptions to the benefit of both patients and staff."

GrayOS is now accessible to Elekta ONE OIS customers in North America, providing them the ability to streamline, automate, and orchestrate operations. 

Elekta Region Americas software solutions head and vice-president Chad Poulliotte said: "GrayOS serves as an ideal complement to Elekta ONE OIS.

"We're pleased to be able to offer our radiation and medical oncology customers a tool that will help resource balancing, save staff time, and maximise a clinic's ability to care for patients promptly."

The use of AI and data science in GrayOS has already shown efficiency improvements in Canadian and US cancer care centres.

Notable benefits reported by users include an 80% decline in the time it takes to arrange appointments, a 50% reduction in time required to train administrative staff, increased staff morale, and the capacity to treat an additional 5% to 10% of patients with the same resources.

At the Ottawa Hospital in Ontario, GrayOS has been implemented in two radiation oncology sites, helping to reduce administrative burdens and enhance patient wait times.