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Daily Newsletter

11 August 2025

Daily Newsletter

11 August 2025

Trilliant Health collaborates with Duke Health to support decision making

The strategic alliance will utilise Trilliant's analytics platform to support growth planning.

Rachana Saha August 08 2025

Trilliant Health has announced a partnership with US-based health system Duke Health to enhance data-informed decision-making.

This strategic alliance will utilise Trilliant's analytics platform to support network design, growth planning, and access of the patients, in line with the needs and behaviours of the communities Duke Health serves.

Duke Health chief strategy officer Morgan Jones said: “Our ability to plan effectively for strategic growth is dependent upon understanding the communities we serve.

“Applying predictive analytics allows us to understand real patterns of care, behaviour and community need.”

Trilliant Health's tools will provide Duke Health with predictive analytics for facility and service planning, customised to the requirements of local communities.

The solutions will also offer psychographic segmentation for patient engagement, and network integrity analysis to enhance referral retention.

Additionally, these tools are designed to help pinpoint underserved areas, enhancing delivery of service, and inform consumer outreach and marketing efforts.

Trilliant Health president and CEO Hal Andrews said: “By integrating data science and behavioral insight into strategic planning, health systems can better position themselves to meet the evolving expectations of healthcare consumers.”

The partnership is set to enhance patient satisfaction and loyalty, optimise utilisation of capital, and increase access to healthcare.

It comes at a time when the healthcare industry is increasingly moving towards outpatient and unconventional settings, providing a scalable, evidence-based foundation for growth.

In May this year, Duke Health expanded its specialty pharmacy services through a partnership with Shields Health Solutions. The collaboration is aimed at advancing clinical care and improving health outcomes in North Carolina through the expansion.

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