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October 17, 2011

CQC urges NHS acute hospitals to improve standards of care

The UK's Care Quality Commission (CQC) has called for a system-wide response to combat the failings of NHS acute hospitals and provide a good standard of care to older people.

The UK’s Care Quality Commission (CQC) has called for a system-wide response to combat the failings of NHS acute hospitals and provide a good standard of care to older people.

Unannounced inspections of hundred of NHS acute hospitals took place between March and June 2011, revealing around half of the hospitals needed to do more to ensure they were meeting people’s needs, with twenty of the hospitals failing to meet essential standards required by law.

Inspectors found that of the 100 hospitals inspected, 45 hospitals were meeting the essential standards relating to both dignity and nutrition, 35 met both standards but needed to make improvements in one or both areas, while 20 hospitals did not meet one or both standards with major concerns identified.

During the initial inspections, two hospitals were identified as having major concerns – Sandwell General Hospital, in West Bromwich, and Alexandra Hospital in Worcestershire.

A follow-up unannounced inspection to Alexandra Hospital found that action has been taken to address CQC concerns and the hospital is now meeting essential standards, while at Sandwell General, patient dignity was not always respected.

CQC inspectors also revisited James Paget University Hospitals NHS Foundation Trust in September having originally identified moderate concerns around both dignity and nutrition and found older people were not being given appropriate support to eat and drink.

 

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