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March 11, 2021

NGHS selects Kyruus platform to offer digital consumer experience

Not-for-profit community health system Northeast Georgia Health System (NGHS) has selected the Kyruus ProviderMatch platform to offer new digital consumer experience for people.

Not-for-profit community health system Northeast Georgia Health System (NGHS) has selected the Kyruus ProviderMatch platform to offer new digital consumer experience for people.

Through the new platform, the health system is providing consumers with self-service options while expanding healthcare access.

The Kyruus’ platform enabled NGHS to build rich profiles and also obtain a patient-provider matching engine to serve as the backbone of its consumer search experiences.

It is now launched on NGHS, Northeast Georgia Physicians Group, and The Heart Center of Northeast Georgia Medical Center websites.

NGHS Public Relations and Marketing director Sean Couch said: “As NGHS set out to elevate its digital presence, we were committed to doing so in a way that would benefit both our patient and provider communities.

“With Kyruus, we were able to put in place a platform to help us manage and enhance provider information effectively long-term, as well as a top-notch digital experience to make it easier for people across our region to find and book care.”

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Now, both new and existing patients can search for care, identify potential providers depending on clinical and non-clinical criteria using easy search, filtering, and sorting options.

The Kyruus ProviderMatch platform also allows patients to book appointments online with certain types of providers through direct integration into NGHS’ EHR platform.

Kyruus CEO Graham Gardner said: “Our experience partnering with health systems in their work to modernise access has shown time and time again the importance of designing digital initiatives in a way that produces a positive impact for both patients and providers.”

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