North West Anglia NHS Foundation Trust in the UK is set to trial a new remote interpreting service, ‘Interpreters on Wheels’, for on-the-spot translation, reported BBC News.

The new service is expected to allow medical staff to quickly contact live interpreters for more than 170 languages, thus helping remove potential language hurdles between patients and staff.

North West Anglia NHS Foundation Trust-managed Peterborough City Hospital at Bretton Gate, Peterborough, and 349-bed Hinchingbrooke Hospital at Hinchingbrooke Park in Huntingdon will test the mobile translation service in emergency units to help bring down waiting times.

North West Anglia NHS Foundation Trust linguistic and interpretation department service coordinator Alex Papp was cited by BBC News as saying that the trial, which is planned for a period of four weeks, makes use of iPads on trolleys and the Language Line Insight application.

Papp noted that the service helps the staff with live interpreters in “more than 170 languages, in less than 30 seconds”.

In addition to voice calls, the system also offers video calls, which is capable of interpreting 42 of the 170 languages, including British Sign Language.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Papp added: “At the moment, when it comes to interpreting, machine translations are not quite there yet, so we rely on actual qualified, experienced interpreters that have knowledge of medical terminology.”

A team of in-person interpreters has been accessed by the two hospitals for the use of the new system, which is expected to become a permanent addition to the hospitals’ services.

In addition to Peterborough City and Hinchingbrooke hospitals, the statutory, not-for-profit, public benefit corporation North West Anglia NHS Foundation Trust runs Stamford and Rutland Hospital.