IntelePeer has launched its SmartAnalytics Starter Pack to help multi-site healthcare organisations gain AI-enabled analytics and insights to improve operational and patient outcomes.

The insights help target three top operational pain points for multi-location clinical practices: cutting no-show rates, reducing unanswered calls, and recovering outstanding patient receivables.

The SmartAnalytics Starter Pack is claimed to offer actionable insights within two weeks of deployment; provide call analysis, real-time dashboards; and enables implementation of one patient engagement automation use case - either receivables collection or appointment management.

By leveraging SmartAnalytics, clinical practice leaders will be able to quickly access decision-ready findings from patient interaction data.

The Medical Group Management Association (MGMA) identifies staffing, cost containment, patient access, and communication as key priorities for leaders of medical groups. MGMA also highlights the critical role of analytics in fostering strategic growth and demonstrating return on investment (ROI).

IntelePeer stated that it provides businesses with solutions that tackle essential, low-risk use cases such as appointment management.

The company added that its solutions, including SmartAnalytics and SmartAgent, can be deployed quickly, are easy to use, generate improvements in efficiency and revenue outcomes.

IntelePeer CEO Frank Fawzi said: “We are offering the high-value use cases in the SmartAnalytics starter pack to highlight the strategic importance of easy-to-use, AI-powered analytics for healthcare and business SMBs [small and medium-sized businesses].

“While our proven conversational and agentic AI technologies in the IntelePeer platform provide the high-performance communications infrastructure, our market-leading SmartAnalytics solution is the key that customers use to unlock the value of their customer engagement data, pinpoint areas for improvement, and achieve the business outcomes they need and want.”