The University of Illinois Chicago’s UI Health is set to deploy Abridge’s enterprise-grade AI platform to reduce clinical documentation burdens in inpatient, outpatient, and emergency care settings.
UI Health annually caters to a linguistically diverse population of 1.4 million patients.
The platform from Abridge utilises automatic speech recognition for supporting bilingual clinicians who communicate with patients in languages such as Polish, Arabic, Spanish, Cantonese and Mandarin Chinese.
In an earlier pilot phase with Abridge, UI Health reported a 6% point rise in Press Ganey patient scores, increasing from 91% to 97% for the survey question regarding whether the provider conveyed information in a comprehensible manner.
Abridge’s platform includes an interface that is easy to use and integrates into UI Health’s electronic health record (EHR) Epic Systems directly, allowing the AI platform to expand across care teams and facilitate compliant, systemwide implementation.
UI Health chief medical information officer and clinical emergency medicine associate professor Dr David Chestek said: “We prioritise technology that enables the best experience for both our workforce delivering care and the patients receiving it.
“With Abridge, we’ve focused on easing the documentation burden for clinicians while supporting a more seamless experience for our diverse patient population.”
Abridge CEO and co-founder Dr Shiv Rao said: “Abridge helps reflect one of the things that matter most: enabling clinicians to meet their patients where they are.”
The company’s AI platform converts medical discussions into clinically relevant and billable documentation at the point of care.
It is utilised by over 200 large and complex healthcare systems in the US and is implemented in emergency departments, inpatient, and outpatient settings, supporting more than 28 languages and over 50 medical specialities.
Last month, Northwell Health implemented the ambient AI platform of Abridge across its 28 hospitals to enhance the clinical documentation of patient conversations as part of its digital transformation strategy.
