The Boston Public Health Commission (BPHC) and the city’s Mayor Michelle Wu have reached a new collective bargaining agreement with the Boston Police Patrolman Association's EMS Division.

The agreement represents 355 emergency medical technicians (EMTs), paramedics, lieutenants, and captains of Boston EMS.

It includes wage increases for EMTs, with a starting pay of $33 per hour for new hires, along with overtime opportunities, raises, and longevity bonuses.

The contract also includes a three-year temporary suspension of the residency requirement to address staffing challenges.

In addition, the agreement incorporates a Mobile Integrated Health Care (MIH) adjustment, allowing 911 call transfers to behavioural health clinicians, on-scene treatment, and transportation to non-hospital destinations.

The goal is to increase access to care, reduce avoidable emergency department visits, prioritise resources for critical patients, and improve patient care coordination.

Boston EMS is providing hundreds of EMT course scholarships through their City Academy programme to attract non-certified EMTs.

The department aims to enhance the delivery of and make a positive impact on the well-being of Boston residents.

The new contract represents a step towards redefining emergency medical services in Boston.

Chief of department James Hooley said: “The men and women of Boston EMS have adapted to new clinical standards, expectations, and innovations over the years, through a commitment to doing what is in the best interest of our residents and our patients. MIH has been no exception.”