Healthcare IT consulting and solution company ScaleHealthTech has introduced a patient engagement platform, ScaleMyHealth, for hospitals.
This platform is a shift towards a unified, digital-first approach to patient interactions.
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ScaleMyHealth aims to deliver a modern experience, increase retention and revenue, as well as establish consumer-centric hospitals swiftly.
The solution can be deployed within 90 days and is compatible with existing electronic health record (EHR) systems.
It also integrates with customer relationship management (CRM) and hospital websites.
ScaleHealthTech founder and CEO Vishnu Saxena said: “If they can book a ride or manage finances in seconds, they expect healthcare to work the same way.
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By GlobalData“ScaleMyHealth is that experience – deployed in 90 days, integrated with existing EHR systems, and built to deliver results.”
ScaleMyHealth’s capabilities include instant physician selection, quick appointment booking without the need for phone calls and integrated virtual consultations.
It offers an AI-driven symptom checker and easy access to lab results and medical records.
The platform also provides digital billing and check-ins, tailored health nudges, and engagement tools, all designed to improve care continuity and reduce patient wait times.
Results reported from the use of ScaleMyHealth encompass a 45% rise in digital appointment bookings, a 30% enhancement in patient retention, three times faster care access, and a 40% reduction in patient no-show rates.
The platform adheres to HIPAA standards and is compatible with major EHR and EMR systems, offering a scalable solution for both single-site and multi-city health providers.
Along with the Center for Digital Health Innovation in Noida, India, US-based ScaleHealthTech collaborates with health systems, healthcare non-profits, healthcare software companies, and health plans to enhance digital healthcare delivery.
