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July 16, 2021

Baystate Health, Cerner join forces on digital health platform

The platform will offer a more consumer-focused approach to patient care, integrating care delivery and financing systems.

Baystate Health, a not-for-profit integrated healthcare system serving people across western Massachusetts, has partnered with healthcare technology firm Cerner to launch a digital health platform.

The new platform is designed to offer more consumer-focused approach to patient care by integrating care delivery and financing systems.

In addition to improving patient access to personalised care, the platform will provide clinicians clearer views into patient populations.

It will utilise data to support disease management more effectively.

The platform will offer a unified view for the health system to manage, by combining new applications and tools from Cerner and third-party developers.

Cerner president Donald Trigg said: “Baystate Health and Cerner are seeking to build an industry-defining collaboration.

“Baystate Health has a compelling plan to grow key specialties, deliver consumer-friendly access to their provider health network, and innovate around value-based care. Our collaboration will deliver the products and technology platform needed to advance those strategic goals.”

Baystate Health will deploy the Cerner HealtheIntent platform to support its Physician Health Organization, Baycare Health Partners in Western New England, Massachusetts.

The platform will offer data-driven insight for primary care providers to support personalised patient experiences.

Baystate Health is also looking to implement a comprehensive suite of clinically driven revenue cycle management solutions across its acute and ambulatory facilities.

The move is expected to streamline patient access to health information and transform the billing experience.

Baystate Health senior vice president and chief information & digital officer Joel L Vengco said: “Our relationship with Cerner will help us create a truly integrated digital platform across our system, helping connect our consumers to the services they desire while providing the right tools for our clinical and non-clinical staff.

“The healthcare that our patients and communities deserve will be accessible, orchestrated and personalised. We will be working with Cerner and their many partners to deliver a digital and data-focused approach that advances our care delivery and enhances our patients’ lives.”

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