US-based Independence Blue Cross and Carallel have partnered to launch a new programme that provides support to caregivers of Medicare Advantage members who have been recently discharged from the hospital.

The programme offers a variety of resources, including access to advice, support groups, practical assistance, and planning tools, in addition to connections with Carallel’s Care Advocates.

Independence medical director for government markets Heidi Syropoulos said: “Through our work with Carallel, we are able to ‘show up’ for caregivers who ‘show up’ for our members. We want to support them when they need it, so they can support their loved ones with confidence.”

The programme is designed to help caregivers build resilience, create a manageable plan, and handle complex tasks.

In addition, it will provide caregivers with access to educational and collaborative digital tools.

Independence claims that the programme has been well-received by caregivers who have enrolled, with approximately two-thirds of caregivers who have completed the programme calling for ongoing support.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

Carallel CEO Shara Cohen said: “The greatest correlation to readmissions is being alone and unsupported. After a hospital stay, family caregivers jump in to coordinate care, tend to activities of daily living, manage medications, and watch over their loved ones.

“It is stressful and complicated and, too often, caregivers are exhausted, overwhelmed, uninformed, and unsure about the future. But, when caregivers receive the support they need in these moments that matter, their loved ones have better outcomes.”

Independence is a health insurance organisation in southeastern Pennsylvania, whereas Carallel empowers caregivers through guidance and digital tools.