Image: Medimap’s software will help divert patients with low acuity needs to local medical services, in turn minimising wait times at emergency rooms. Credit: Huyen Pham on Unsplash.

Medimap has signed a strategic partnership with the Winnipeg Regional Health Authority (WRHA) to boost patient care and cut down emergency room wait times.

Medimap will leverage its software technology and its partnerships with a large network of medical clinics in the Winnipeg area to directing Manitobans with low acuity needs to local walk-in clinics.

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This will help boost access to care by diverting patients with low acuity needs to local medical services that have the capacity to see them, in turn minimising wait times at emergency rooms across the city.

Medimap CEO Thomas Jankowski said: “Our new partnership with the Winnipeg Regional Health Authority is a win-win for both patients and the overall healthcare system. Not only will our platform help patients with low acuity needs find the care they need, when they need it, it will also help reduce wait-times at emergency rooms across the city.”

This partnership will enable WRHA to show wait time information at walk-in clinics across the Winnipeg area on hospital screens and its website.

This information will enable patients to take informed decisions about where they can get timely access to care.

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Triage staff too will get quick access to this information, thereby enabling them to redirect low acuity cases to other healthcare resources.

 Winnipeg Regional Health Authority president and CEO Mike Nader said: “Every month, approximately 40 percent of people who visit a Winnipeg Urgent Care Centre or emergency department could receive the health care they need, often sooner, through a family doctor or walk-in clinic.

“By partnering with Medimap, our goal is to simplify and improve access to information about available health care options so people can make the best decision for their needs.”

The WRHA and Medimap compared hour-by-hour wait time data for November 2019.

Of the around 21,000 patients that needed non-urgent care, about 9,900 could have received care at a walk-in clinic within about 40 minutes that includes an estimated 15-minute drive rather than wait an average of 2.4 hours in the emergency room.