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November 28, 2011

CQC issues second warning to James Paget Hospital

England's Care Quality Commission (CQC) has urged the James Paget Hospital in Gorleston to improve its standard of care or face legal action for a second time.

England’s Care Quality Commission (CQC) has urged the James Paget Hospital in Gorleston to improve its standard of care or face legal action for a second time.

The regulator was pleased to announce that the hospital had taken action to help patients receive the food and drink they required, but observed that new systems were not consistently being carried out.

The hospital failed to meet dignity and nutritional standards during an inspection in September 2011, and a second inspection in October revealed that it was failing to monitor new systems, meaning patients were still not always receiving the help they needed when eating and drinking.

The CQC will conduct further inspections and has warned legal action could result if the required standards are not met.

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