Baptist Health South Florida, the largest faith-based, not-for-profit healthcare organisation in the region, has selected Forte Research Systems’ OnCore Enterprise Research system to centrally manage clinical research administration and enhance its billing compliance processes.
The hospital has selected the OnCore system to also support its clinical research operations at its Miami Cancer Institute, a new world-class facility, which is set to open in 2016.
The hospital previously managed research operations using varying methods across departments, including spreadsheets and homegrown systems.
The hospital selected the OnCore system based on its robust functionality for centrally supporting protocols system-wide, and for its ability to support billing compliance processes.
The OnCore system provides an opportunity to designate charges as research-related or routine, and record the reasoning behind determinations.
The communication system is also streamlined between groups, helping to ensure the timeliness and accuracy of billing.
Forte Research Systems’ approach of creating a standards-based solution through collaboration was also important to the hospital.
Baptist Health South Florida assistant vice president for research and grants Dr Susan Golembeski said that as the importance of billing compliance came to the forefront, the organisation looked at centrally managing its research and realised it needed a system that could support its needs.
"Billing compliance is very important for us. We want optimum accuracy and efficiency, and the OnCore system will enhance our processes," Dr Golembeski added.
"Forte really listens and keeps changing things to make them better. The OnCore system is constantly evolving and improving, and that’s needed, because the research world is constantly changing."
The hospital sees the growth of the OnCore user community (referred to as Onsemble) as a sign of the system’s ability to successfully support clinical research operations, and is looking forward to participating.
Baptist Health South Florida encompasses seven hospitals (Baptist Hospital, Baptist Children’s Hospital, Doctors Hospital, Homestead Hospital, Mariners Hospital, South Miami Hospital and West Kendall Baptist Hospital) and more than 30 outpatient and urgent care facilities spanning three counties.
The hospital has more than 15,000 employees and 2,200 affiliated physicians, and also includes Baptist Health Medical Group, Baptist Outpatient Services and other centres of excellence.