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February 5, 2012

Swedish Medical Center deploys new interactive patient care solution

US-based Swedish Medical Center has deployed Aceso UpCare technology at its newly opened Issaquah campus.

US-based Swedish Medical Center has deployed Aceso UpCare technology at its newly opened Issaquah campus.

Aceso UpCare technology will deliver condition-specific diagnostic and treatment information through television screens to the bedside of each patient at the facility.

The solution has been integrated with Epic, an electronic health record provider, and Computrition, a foodservice software provider.

UpCare exhibits meal ordering choices for patients based on information received from Epic and Computrition, helping patients to make the right decisions.

A single server located several miles from the Issaquah facility will provide the UpCare services.

Televisions inside each campus building are connected to Aceso UpCare services over Swedish’s internet protocol (IP) network and can be navigated with a remote control.

Patients are offered a variety of healthcare information by their physicians based on their unique condition, diagnosis and treatment regimen, Aceso said.

Swedish chief technology officer Cathy Johnson said: "Aceso’s technology offers broad integration capabilities with other services, such as Electronic Health Records, that we feel is vital for long-term ROI."

Chuck Salmon, vice president of operations at Swedish/Issaquah, added: "Aceso’s UpCare system is the ideal fit for Swedish’s Issaquah campus as we aim to provide patients with the most compassionate hospital experience available."

Swedish is a comprehensive, non-profit healthcare provider in the Greater Seattle area.

Swedish’s network consists of three hospitals in Seattle, a hospital in Edmonds (formerly Stevens Hospital), and a hospital in Issaquah.

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