Methodist Healthcare, an integrated, not-for-profit healthcare delivery system based in Memphis, Tennessee, has deployed MedAptus’ Professional Charge Capture (Pro) solution to streamline paper-based processes for inpatient coding and billing.

The hospital chose the MedAptus software due to its ease-of-use, support for team care and robust real-time reconciliation capabilities.

The hospital’s physicians have readily adopted the MedAptus Pro solution due to its intuitive design and capabilities that reduce administrative burden on providers.

Methodist Healthcare physician alignment senior vice president Bill Breen said the hospital selected the MedAptus technology because of its proven ability to deliver measurable efficiency improvements.

"By enabling our providers to complete charge capture with higher accuracy and better timeliness, we are reducing our charge lag, which increases cash flow," Breen added.

"We also are finding productivity gains with our back-office personnel since transitioning to an exception-based workflow, as opposed to the multitude of paper hand-offs and manual reconciliation processes they contended with previously."

Initially, cardiologists at more than five owned and area hospitals will adopt the MedAptus technology via the web as well as iOS devices, while hospitalists will be the next group to go live on the MedAptus software utilising Pro in the same manner.

"By enabling our providers to complete charge capture with higher accuracy and better timeliness, we are reducing our charge lag, which increases cash flow."

MedAptus’ Pro solution, with a single Cerner registration interface, provides patient census data from the Methodist hospitals in order to streamline the patient intake process, including verification of insurance and patient demographical information.

Methodist Healthcare chief healthcare information officer Dr Alastair MacGregor said, "As we look down the line, seamless integration between the Pro system and our electronic health record via single sign-on and diagnosis passing will drive further clinician efficiency, permitting more time to deliver care."

With nearly 2,000 affiliated physicians, the seven-hospital system includes home health services, outpatient surgery centres, minor medical centres, diagnostic centres, sleep centres and a hospice residence.

Rated as the number one hospital in the region (2013-2014) by US News and World Report, Methodist has received accolades in 12 specialities, including neurology and heart surgery.

MedAptus president and CEO Gene Schneider said that demands on providers’ time increase every year – more patients, more illness, more regulations.

"These realities inform our product development and keep our team focused on producing software that physicians will actually use and derive measurable benefit from," Schneider added.

Image: Le Bonheur Children’s Hospital, part of Methodist Healthcare. Photo courtesy of Halpaugh.