The UK’s Care Quality Commission (CQC) has urged Birkdale Park Nursing Home in Southport to take measures to meet essential standards.

CQC Inspectors found that the health provider had given incorrect doses of medicine to its patients. The nursing home was visited by inspectors on 23 November 2011, who found that medication was not being stored, recorded or handled properly. Inspectors said that there was also evidence of residents being given insufficient doses of drugs and medication stocks were not monitored sufficiently.

Since issuing this warning notice, CQC inspectors have received an action plan from the home and will carry out another inspection to check progress.

CQC North West region director Debbie Westhead said the law says that these are the standards that everyone should be able to expect. "This warning sends a clear and public message that Birkdale Park needs to address this issue as a matter of urgency or face serious consequences," she added. "If we find that the provider has not made the required progress we won’t hesitate to use our legal powers to protect the people who live there."

Birkdale Park Nursing manager Carol Cunningham told the Liverpool Daily Post that improvements had now been made, and reassured clients. "Birkdale Park is a five-star nursing home that has delivered excellent care for over 26 years," the news agency quotes Cunningham as saying. "As a family-run home, we are immensely proud of our reputation for delivering outstanding care, and we enjoy a close relationship with the Care Quality Commission (CQC). Last year’s medication errors were regrettable and came as a huge shock to me. All recommendations and requests by CQC have been carried out."

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