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November 19, 2020

Nuance to sell HIM Transcription and EHR Go-Live Services to DeliverHealth

Conversational AI and ambient intelligence technology provider Nuance Communications has decided to divest its two businesses to DeliverHealth Solutions.

Conversational AI and ambient intelligence technology provider Nuance Communications has decided to divest its two businesses to DeliverHealth Solutions.

The businesses are Health Information Management (HIM) Transcription, which includes both Nuance Transcription Services (NTS) and the eScription technology platform, and its Electronic Health Record (EHR) Go-Live Services.

DeliverHealth is a new independent company formed by Assured Healthcare Partners (AHP) in collaboration with Aeries Technology Group.

The planned sale is expected to close in early 2021.

Following the deal, Nuance will hold minority stake in DeliverHealth and keep providing its technology to the businesses’ existing and new customers through DeliverHealth.

Nuance CEO Nuance said: “The dramatic acceleration in the digital transformation of healthcare continues as organisations deploy the power of conversational AI and deeply integrated cloud-based solutions at scale to address physician burnout, expand patient access, and improve system efficiencies and the revenue cycle.

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“With this strategic transaction, we’re aligning our resources to increase our market and technical leadership position in high-growth, high-impact areas that help our customers in a transformative way to improve patient care and operational performance.

“At the same time, we’re enabling the medical transcription and EHR Go-Live Services businesses to reach their full potential as a separate, focused company benefiting from the enhanced investment and operational experience of AHP and Aeries and technology support from Nuance.”

Last year, the company divested its document imaging business to Kofax, and its automotive business was spun-off into independent, publicly-traded company Cerence.

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