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March 7, 2022

Vitalhub and West Suffolk NHS Foundation Trust sign licensing deal

The West Suffolk NHS Foundation Trust will also have access to Intouch with Health’s suite of patient flow solutions.

VitalHub’s subsidiary Intouch with Health has signed a licence deal with West Suffolk NHS Foundation Trust.

The Trust has requested an enterprise license, which gave it access to the complete suite of Intouch’s Flow Management modules, with a Managed Service wrap.

The licence deal includes use of suite of patient flow solutions from Intouch with Health that include Calling, Mobile App, Room & Resource Manager, eOutcomes, Check In, Activity Manager, and Virtual Clinics (Video).

The West Suffolk NHS Foundation Trust will also have access to Intouch with Health’s Flow Manager, Wait Times, iReception, Performance Manager, Wayfinding (100 routes), and Walk In digital solutions.

Additionally, it will receive 20 Calling Screens and 14 Kiosks.

These solutions are expected to be installed in 12 months along with the lead-time for kiosk delivery.

VitalHub CEO Dan Matlow said: “This sale marks our fourth Intouch with Health transaction announced during the quarter, further ratifying the strong demand for patient journey solutions within the NHS and providing demonstration of the leadership role VitalHub plays in this market.

“We look forward to working with West Suffolk to deliver a best-in-class patient flow management solution in their existing facilities, and toward assisting the Trust in planning and designing systems to support optimally efficient patient flows in their new hospital.”

The Trust offers hospital and community healthcare services to the west Suffolk population.

It serves predominantly rural geographic area, with nearly 280,000 individuals.

Additionally, the West Suffolk NHS Foundation Trust is an associate teaching hospital of the University of Cambridge and employs more than 3,000 staff.

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