Commure has introduced AI-powered healthcare assistants Commure Agents that automate complex tasks and physician workflows.

These customisable assistants support healthcare providers and address staffing shortages, lessening costs.

The solutions are fully integrated with electronic health records (EHR) and are embedded across the entire clinical workflow, simplify tasks ranging from patient engagement to billing.

Commure Agents are set to transform healthcare operations by handling routine tasks encompassing call answering, appointment scheduling, patient updates, and managing referrals.

Their automation capabilities extend to preoperative coordination, discharge planning, along with follow-ups.

The AI assistants also enhance revenue cycle management by speeding up claims processing, minimising denial rates through error correction, and identifying inefficiencies.

Commure Agents offload time-consuming administrative tasks and enable healthcare teams to work quickly.

Commure CEO Tanay Tandon said: “Healthcare doesn’t need another point solution; it needs a unified platform that can truly transform how care is delivered.

“Commure Agents move beyond copilots and are pioneering the shift to true autopilots, where routine healthcare workflows run seamlessly in the background. They reduce the need for constant clicks, prompts, or human intervention.

“Unlike copilots that rely on human input at every turn, autopilots – Commure Agents – operate independently, delivering real automation that saves time, reduces errors, and lets care teams focus on what matters most: patients.”

Commure Agents have demonstrated improvements in documentation speed, clinician satisfaction, and operational efficiency across various health systems.

The company focuses on creating interoperable solutions that scale across departments.

In April this year, Commure's collaboration with HealthTap marked a step towards integrating in-person and virtual care services.