Jackson Parish Hospital, a critical access facility in Louisiana, US, has re-established its partnership with healthcare solutions company TruBridge to enhance its financial operations.

Under this strategic alliance, the 25-bed facility will implement TruBridge’s technology-driven, complete business office (CBO) services.

This move aims to improve the hospital's operational efficiency and financial health, encompassing revenue cycle management, billing, coding and claims management.

The decision to return to TruBridge comes after a period of collaboration with another vendor since 2019.

Jackson Parish CEO John Morgan said: “The expertise at TruBridge is unlike any other that we have experienced elsewhere.

“We see them as a leader in the community and critical access space and believe they understand our needs.”

This renewed partnership builds upon a previous seven-year relationship.

TruBridge is known for improving fiscal sustainability and securing efficient and accurate claims processing for health systems across the US.

Its CBO services provide hospitals, ranging from critical access to 400-bed facilities, with solutions to stabilise operations, optimise cash flow, and achieve financial outcomes.

TruBridge Financial Health general manager Merideth Wilson said: “We are pleased to partner with Jackson Parish Hospital once again. Our shared mission to empower communities through fiscal sustainability is central to our relationship.

“Strong financial outcomes are integral to patient outcomes, and we’re committed to helping communities thrive.”

Earlier this year, TruBridge unveiled a partnership that integrated Microsoft Dragon Copilot with its electronic health record solution, aimed at boosting operational efficiency for hospitals and health systems throughout the US.

Before this, Lady of the Sea General Hospital entered a collaboration with TruBridge, focusing on enhancing patient care and the revenue cycle.