Novari Health, a VitalHub company, has launched its first UK deployment with the NHS-led partnership South West Provider Collaborative for its electronic referral and bed management workflow solution.
The deployment extends Novari’s presence beyond Australia and Canada, targeting improved coordination in mental health services across a population of five million people in UK's southwest region.
The technology will support four service lines: secure mental illness services, inpatient perinatal services, adult eating disorders and child and adolescent mental health services.
It will manage regional referrals, patient flow and mental health bed capacity, ensuring timely access to care from the appropriate provider, as close to home as possible.
Designed specifically for mental health, the system offers flexible routing, real-time bed visibility, central intake, structured admission and transfer workflows, and wait list management to retain patients in-region.
It ensures complete referrals through configurable triage, standardised intake from all sources and region-wide dashboards for oversight. It improves access to care, enhances communication between providers and reduces wait times, according to the company.
South West Provider Collaborative medical director Dr Jason Fee stated: “As a specialised mental healthcare commissioner delivering patient-centred care across an extensive geographical area, it’s vital that we can manage the patient journey from referral to assessment to admission.
“The ability to access real-time bed availability at a regional or unit level means we can optimise bed usage, report on activity and address system pressure points. We can also identify any urgent referrals and prioritise patient care according to need.”
Novari Health president and CEO John Sinclair stated: “Ensuring people can access the mental health services they need, when they need them, is one of the defining healthcare challenges of our era. It is deeply rewarding to see our technology helping organisations across the UK, Australia and Canada make meaningful progress on this front.”
