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Reem Hospital and Ntigra collaborate to improve patient care

The collaboration aims to streamline the hospital's revenue cycle management.

Rachana Saha January 21 2025

UAE’s healthcare provider Reem Hospital has partnered with Ntigra AI Applications to enhance patient care, operational efficiency and revenue growth, as reported by Zawya.

The collaboration centres on Ntigra's Discovery AI-powered Auto Coding & Claim Validation and Octopus Autonomous Biller (OAB) platforms, aimed at streamlining the hospital's revenue cycle management processes.

These tools will also enable the hospital to accelerate reimbursements and reduce claim denials.

Reem Hospital integrates these solutions using Octopus’ zero-code connectivity.

Reem Hospital IT director Naushad Mohammed said: "The implementation of Ntigra's Discovery and Octopus platforms has been transformative for our operations. 

"These tools have streamlined critical workflows, enhanced data accuracy, and ensured a seamless claims process, enabling our teams to focus on strategic initiatives that support our long-term growth."

Reduced claim denials are possible through predictive analytics, which pinpoint errors before submission and ensure compliance.

Efficiency in revenue cycle management processes is achieved through automation.

Accurate coding ensures timely claim submissions, reducing delays and contributing to financial sustainability and operational agility.

Ntigra CEO Esam Hassoun said: "Our collaboration with Reem Hospital exemplifies the vital role AI-driven solutions play in healthcare. By optimising operational efficiency and boosting revenue, we are not only strengthening the foundation for sustainable growth but also ensuring that both patient care and business performance thrive—because, as we believe, 'Oxygen matters, and so does revenue.'"

Following the initial deployment success in 2024, Reem Hospital plans to integrate additional Ntigra solutions in 2025.

These include Checkmate AI-powered Eligibility Verification Automation, PowerDoc AI-powered E&M Auto Coding, and Eagle-Eye AI-powered Resubmission Solutions.

Reem Hospital features more than 200 beds and provides services across more than 35 specialties, which includes inpatient psychiatry care.

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