US-based technology and services company WellSky has introduced its next-generation CarePort Referral Intake solution, building upon the CarePort and Curaspan systems.
This platform combines essential features with artificial intelligence-driven capabilities to optimise intake workflows and produce document summaries, facilitating quicker referral response times for post-acute care providers.
Timely responses to patient referrals are crucial for post-acute providers, as they help secure business, facilitate seamless care transitions, strengthen referral relationships, and enhance patient outcomes.
The WellSky CarePort Referral Intake solution utilises WellSky Summarise, an AI tool from WellSky SkySense, which scans each referral packet, extracts essential patient information, and generates a concise, easy-to-read summary in mere seconds.
This enables providers to swiftly assess patient needs and respond more rapidly to referral requests.
WellSky chairman and CEO Bill Miller said: "In today's fast-paced healthcare landscape, post-acute providers must move quickly and decisively to stay ahead.
"That's why we built the WellSky CarePort Referral Intake solution—to give providers a competitive edge that helps them grow their organisations while delivering better outcomes for the patients they serve."
The WellSky CarePort Referral Intake solution simplifies the intake process by integrating multiple referral sources, including eFax and various hospital care transition systems, along with WellSky itself.
This ensures both interoperability and flexibility across different workflows. The solution provides a centralised view of all referral data, allowing providers to monitor patient placements, referral volumes, and response times in real time.
The New Jewish Home (TNJH) business development vice-president Debbie Bobe said: "We're excited to modernise our referral management process with WellSky CarePort Referral Intake.
"The AI-generated clinical summaries are helping our team review and respond to referrals more quickly and efficiently, enhancing our ability to serve patients with greater speed and precision.
“Our hospital partners can reduce their length of stay and entrust their most complex cases to the clinical team at TNJH. It's a win-win for all."
