CVS Health Corporation is a provider of diversified health solutions. It operates business through four segments – Health Care Benefits, Pharmacy Services, Retail/long-term care pharmacy (LTC), and Corporate/Other. The Health Care Benefits segment has the information and resources to help members, in consultation with their health care professionals, make informed decisions about their health care. It offers traditional, voluntary, and consumer-directed health insurance products and related services such as medical, pharmacy, dental and behavioural health plans, medical management capabilities, health care management services, and health information technology (HIT) products and services. The Pharmacy Services segment provides pharmacy benefit management (PBM) solutions spanning design offerings and administration, formulary management, retail pharmacy network management services, and mail order pharmacy. It also offers speciality pharmacy and infusion services, clinical services, disease management services, medical expenditure management, and other administrative services. The Pharmacy Services segment includes retail speciality pharmacy stores, speciality mail order pharmacies, mail order dispensing pharmacies, compounding pharmacies, and branches for infusion and enteral nutrition services.

The Retail/LTC segment sells prescription drugs, health and wellness products, and general merchandise. The company offers health care services through its MinuteClinic walk-in medical clinics, providing medical diagnostic testing; administers vaccinations for illnesses such as influenza, COVID-19 and shingles; and conducts LTC operations, which distribute prescription drugs and provide related pharmacy consulting and other ancillary services to long-term care facilities and other care settings.