Cognizant Technology Solutions Corp is a professional services company that provides digital services and solutions, consulting, application development, systems integration, application testing, application maintenance, infrastructure services, and business process services. The company operates its business through four segments – Financial Services (FS); Healthcare (HC); Products and Resources (P&R); and Communications, Media and Technology (CMT). The FS segment includes banking, capital markets, and insurance companies. This segment helps customers with the integration of digital technologies such as customer experience enhancement, robotic process automation, analytics and artificial intelligence (AI) in areas of digital lending, fraud detection, and payments. Cognizant’s HC segment consists of healthcare providers, payers, and life sciences companies including pharmaceutical, biotech, and medical device companies. This segment offers services in the areas of clinical development, pharmacovigilance and manufacturing, claims processing, enrolment, and membership and billing. The P&R segment includes manufacturers, retailers, and travel and hospitality companies, besides companies providing logistics, energy, and utility services. The CMT segment consists of information, media and entertainment, communications, and technology companies. The company organizes its services and solutions into two practice areas – digital business and technology and digital business operations. The areas of focus in the digital business and technology practice are application modernization, which updates legacy applications using agile methodologies and cloud; AI and analytics; experience-driven software engineering; application services; quality engineering and assurance; and cloud, infrastructure and security. The digital business operations practice focuses on areas such as automation, analytics and consulting for business process outsourcing, platform-based operations, and core business process operations.
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