US-based health system Community Health Network is set to transform its healthcare delivery and patient experiences through the comprehensive deployment of Microsoft Azure and the Nuance Dragon Medical platform.

The Indianapolis-based network is transitioning its IT infrastructure to Azure, a step that is expected to expand clinical information-sharing and drive healthcare innovation and research.

By implementing the Epic electronic health record (EHR) system on Azure, Community Health Network is poised to enhance its clinical operations and patient care services.

Further expanding its technological capabilities, Community is leveraging Azure Virtual Desktop and enhancing its data security with Azure-based Microsoft Defender services.

Access to the Azure Marketplace’s community of developers, consultants, and partners will enable the health system to discover and deploy a range of healthcare solutions and services, accelerating its innovation efforts.

Community is increasing its use of DAX Copilot and Dragon Medical One to improve clinical efficiency and documentation workflows.

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The recent expansion of DAX Copilot, embedded in Epic, to 400 clinicians, aims to automatically draft clinical notes during patient visits, both in-person and via telehealth.

This initiative is designed to reduce clinician burnout and elevate patient experiences.

DAX Copilot, part of the Dragon-based solutions family, allows healthcare organisations to adopt AI-powered clinical documentation applications at scale.  

It complements the existing investments in the Nuance Dragon Medical platform, which offers accurate, reliable, and seamless EHR integration.

Dragon Medical One, a cloud-based speech recognition solution, serves as a workflow assistant and documentation companion, enabling over 600,000 users worldwide to document clinical visits in the EHR efficiently and securely.

Community Health Network’s latest move is a key component of its multiyear digital strategy, which is dedicated to revolutionising healthcare delivery, experiences, costs, and outcomes.

Community Health Network executive vice president and chief transformation officer Dr Patrick McGill said: “Our strategic commitment to transform care delivery for the communities we serve demands secure state-of-the-art IT infrastructure, deep healthcare experience and proven innovation capabilities that Microsoft uniquely provides.”