US-based health technology company DeepScribe has launched its Trust and Safety Suite as a new component of its Ambient AI Technology.

The suite aims to establishing the safety, transparency and ethical standards of AI applications in healthcare, as well as ensure AI advancements are fully reliable.

The Trust and Safety Suite introduces three ‘pivotal’ features, namely Clinical Moments, Note Insights and Expert Human Audits.

Clinical Moments allows healthcare professionals to trace AI-generated medical notes back to their origins in clinical conversations, with the aim of promoting accuracy and transparency.

Clinicians can select any part of the transcript and DeepScribe will pinpoint when that segment was discussed in the encounter.

Note Insights feature offers an audit dashboard that displays real-world performance metrics of the DeepScribe system within an organisation.

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The dashboard shows edits for every 100 notes, indicating the modifications clinicians make to notes.

It also has a DeepScribe Trust Score, which gives a percentile ranking that reflects the trustworthiness and precision of the notes against those of other users.

The Expert Human Audits feature allows users and administrators to submit generated notes for review by DeepScribe’s team, who then assess the notes against the clinical accuracy framework and offer tailored accuracy improvement suggestions.

DeepScribe has implemented data privacy measures, including SOC 2 compliance, and uses continuous AI training and monitoring systems like AWS SageMaker and Bedrock to ensure precision and avoiding bias.

The company also works with healthcare enterprises such as Covenant HealthCare to tailor its technology to real-world clinical requirements.

DeepScribe CEO Akilesh Bapu said: “We have diligently implemented a comprehensive set of measures aimed at upholding the highest standards of safety and reliability in DeepScribe’s AI-powered solutions.

“Today’s announcement marks another significant stride in reaffirming our commitment to meeting and exceeding these standards.”