The Minnesota Department of Human Services in the US has awarded a contract to closed-loop referral management software company Findhelp to introduce a behavioural health programme locator, named Find Help Minnesota.
The solution is set to enhance coordination of referrals and expand vital mental and behavioural health resources access for residents of the state.
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Find Help Minnesota aims to streamline the process of connecting individuals in crisis with the necessary services by prioritising real-time tracking of inpatient bed capacity at behavioural health and mental health facilities.
It is designed to facilitate faster connection to services for Minnesotans in need.
Findhelp founder and CEO Erine Gray said: “This initiative is about removing barriers to care when people need it most.
“In partnership with local service providers, this platform will build on the life-changing work that’s already being done and ensure that individuals in crisis can quickly access the right services.”
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By GlobalDataThe programme locator will offer a user-friendly network of mental health and substance use treatment services.
It will also feature supportive services for individuals across various age groups, encompassing children, families and communities of various cultures.
With electronic referral capabilities, Find Help Minnesota is expected to enhance healthcare coordination among care providers, community organisations and social service agencies.
The company has established partnerships with 16 customers in Minnesota and nearly 7,000 community-based programmes statewide, more than 500 of which cater to individuals with mental or behavioural health needs.
Additionally, Findhelp has been expanding its reach, collaborating with over 650 entities across the US, including hospital systems, health plans, government municipalities, and educational institutions.
Thus, the company aims to address social determinants of health (SDoH).
In October 2023, Findhelp received contracts in New York with NYC Health + Hospitals and Montefiore to integrate social care with healthcare, supporting population health.
