Multi-speciality healthcare provider Nao Medical has partnered with XpertDox to enhance its revenue cycle management (RCM) workflows.
The integration of XpertDox’s AI-powered medical coding software, XpertCoding, and its business intelligence (BI) platform aims to streamline Nao Medical’s RCM processes, including minimising claim denials and improving clinical documentation.
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Nao Medical offers a range of healthcare services, including urgent care, primary care, mental health, women’s health, nutrition, and virtual care.
By incorporating XpertDox’s technology, the company intends to improve clinical documentation, enhance workflow compliance, and ensure efficient service delivery.
Nao Medical president Arihant Jain said: “With XpertCoding, we’ve achieved a 15% increase in charge capture, a 60% increase in quality code capture, a 40% reduction in charge entry lag, ensuring claims are processed within 24 hours, and a 22% reduction in claim denials.
“These advancements have strengthened our revenue cycle management and enabled us to focus on delivering exceptional care to our patients.”
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By GlobalDataThe XpertCoding Business Intelligence Platform provides Nao Medical with instantaneous analytical data and insights regarding its coding processes, allowing the management team to oversee crucial performance metrics, streamline the processing of claims, and tackle deficiencies in coding.
Additionally, the platform’s Clinical Documentation Improvement (CDI) feature enhances the precision of coding, diminishes mistakes, and refines the efficiency of workflows.
XpertDox CEO Dr Sameer Ather said: “Our collaboration with Nao Medical demonstrates the transformative potential of AI in healthcare. By integrating our AI medical coding software and Business Intelligence Platform, we’ve delivered measurable financial improvements, allowing Nao Medical to focus on its core mission—providing exceptional, personalised patient care.”
XpertDox, headquartered in Scottsdale, Arizona, has expertise in AI-powered data analytics, independent medical coding software, and business intelligence systems.
Its offerings are designed to boost charge recuperation, refine clinical records, and elevate financial transaction management for health service providers.
