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August 19, 2014updated 01 Oct 2021 6:59am

US healthcare provider to implement Lincor’s patient engagement solution

US-based healthcare provider CarePoint Health is set to implement PatientLINC patient engagement technology designed by Lincor across its three hospitals, Bayonne Medical Center, Christ Hospital and Hoboken University Medical Center.

By Pondari PremSai

US-based healthcare provider CarePoint Health is set to implement PatientLINC patient engagement technology designed by Lincor across its three hospitals, Bayonne Medical Center, Christ Hospital and Hoboken University Medical Center.

The technology, which features Lincor’s LINC OS platform, will enable the healthcare provider to deliver patient services directly to the bedside.

The PatientLINC technology is also expected to help CarePoint Health achieve better clinical outcomes, reduce re-admissions, improve patient satisfaction and increase workflow efficiency.

CarePoint Health Hospitals corporate chief information officer Steve Goriah said: "Lincor offers us the ability to transform the patient experience and care delivery by integrating the latest in entertainment, patient education and access to our EMR at the bedside.

"In partnership with Lincor we are working to develop innovative ways to improve our patients’ experience."

The system has been designed to provide access to a suite of services and technology at the point of care through multiple hardware platforms.

"Lincor offers us the ability to transform the patient experience and care delivery by integrating the latest in entertainment, patient education and access to our EMR at the bedside."

Using the technology, clinicians can share charts, scans and test results with patients and ‘prescribe’ educational materials to help increase adherence to post-discharge instructions and reduce unnecessary re-admissions.

Additionally, the system features patient survey tools that allow hospitals to gauge patient satisfaction scores in real time, and patient portal access that helps hospitals meet Meaningful Use.

Furthermore, patients at CarePoint Health hospitals can also enjoy a menu of entertainment and communication options through PatientLINC.

Lincor global marketing and sales senior vice-president Chris Cashwell said: "Today’s patients are also consumers, and hospitals must now meet the technology standards and expectations that patients and their loved ones bring to the healthcare experience.

"With PatientLINC, the ability to enhance the experience while focusing on clinical improvements is a win-win, and we’re excited to partner with CarePoint to further empower their patients and improve outcomes."

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