Royal Philips has installed a PET/CT scanner, Vereos, with Ambient Experience and two uptake rooms at the Phoenix Children’s Hospital in the US.
These rooms serve as waiting rooms for children and parents while the PET radiotracer, which is used to show the potential presence of cancer lesions, is absorbed.
The installation is part of a long-term strategic partnership with the hospital for 15 years to accelerate co-creation of solutions designed in specific to meet the unique needs of children.
Phoenix Children’s Hospital uses the scanner for oncological PET/CT examinations to help define the stage to which a cancer has developed, and monitor treatment accordingly.
The Ambient Experience solutions from Philips have been designed to help alleviate the patient’s fear and anxiety and thus improve their experience.
Phoenix Children’s Hospital Clinical Development Radiology vice-chair Dianna Bardo said: “Working with Philips, we managed to help the children, and also their parents, achieve a sustained sense of calm during the entire PET/CT imaging procedure while enabling faster image acquisition, faster time-to-results, and reduced need for anesthesia.
“By reducing fear and anxiety in both the children and their parents, the solution also makes the radiology department a much more pleasant and satisfying place for our staff to work.”
Ambient Experience gives an engaging and pleasant experience to patients of all ages and staff by applying human-focused innovation and design thinking.
Its environments can be integrated with MR, PET, CT, DXR, and IGT rooms to promote positive distraction and active relaxation in patients.
Philips Healthcare Experience Solutions General Manager Werner Satter said: “A patient centric approach that addresses their emotional needs will help patients relax and better comply with staff instructions.
“Ambient Experience helps bring together all the elements of the Quadruple Aim, because improving the patient and staff experience has a direct impact on patient outcomes and workflow efficiency, thereby helping to reduce the cost of care.”