RUSH University System for Health in the US is set to trial an AI assistant developed by Suki, a provider of voice AI technology for the healthcare sector. 

Suki AI Assistant, which will be deployed across RUSH University System’s network, is expected to help the health system optimise its healthcare documentation processes and administrative tasks.  

The trial aims to assess the benefits of Suki’s deep electronic health record (EHR) integrations and features such as ambient note generation dictate and command modes, as well as seamless coding. 

Suki’s technology promises to transform the clinical documentation process, offering time-saving functions that allow clinicians to focus more on patient care.  

The AI Assistant’s capabilities are expected to improve documentation quality, increase reimbursement rates, and reduce claim denials. 

According to the technology vendor, its users reported a 48% decrease in amended encounter rates. 

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The AI Assistant also provides bidirectional integration with Epic, a widely used EHR system, further enabling Suki to fit effortlessly into RUSH’s existing workflows.  

Clinicians can pre-chart in Epic and complete their notes in Suki, ensuring that patient records are accurate and detailed, or even obtain the patients’ latest lab results and other vitals directly from EHR. 

This integration has been shown to cut the time spent on documentation by 72%. 

Furthermore, Suki AI Assistant is set to support RUSH clinicians across more than 30 specialities, enhancing their ability to deliver personalised care, from disease management to prevention. 

RUSH chief medical informatics officer Bina Desai said: “After using other AI documentation solutions, Suki stood out to us for its depth of integration with Epic, ability to do more than documentation, and competitive cost. We understand the profound impact that AI solutions can have on our clinicians as well as patient care and are excited to introduce Suki to our network. 

“Our commitment to providing the best care stands at the core of everything we do, so we are excited to see how the solution will boost engagement and reduce burnout.”